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We are no longer developing the plugin for Joomla, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to insert the chat code manually to use Smartsupp.
Download module in .ZIP file.
Upload & Install
Extensions > Manage > Install > Upload Package File > choose file and click Upload & Install
1.] Extensions > Modules and click New
2.] Search for Smartsupp Live Chat.
Your code is in Smartsupp - Settings - Chat box - Chat code.
1.] Set up extension as you see in screenshot below and click Save.
2.] Go to Menu Assignment, select On all pages and click Save & Close.
Publish to activate
Click ✖ Publish item in order to get module on your site. If ok, you should see ✔ Published.