Installation & Plugins
Learn how to quickly and easily install Smartsupp on your website.


Smartsupp Live Chat & Chatbots Integration

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We are no longer developing the plugin for Joomla, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to insert the chat code manually to use Smartsupp.


Download extension

Download module in .ZIP file.

Upload & Install

Extensions > Manage > Install > Upload Package File > choose file and click Upload & Install

Add module

1.] Extensions > Modules and click New

2.] Search for Smartsupp Live Chat.


Your code is in Smartsupp - Settings - Chat box - Chat code.

1.] Set up extension as you see in screenshot below and click Save.

2.] Go to Menu Assignment, select On all pages and click Save & Close.

Publish to activate

Click ✖ Publish item in order to get module on your site. If ok, you should see ✔ Published.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

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