There are several ways how to export data from Smartsupp to your CRM, helpdesk, or another system. Exporting conversations from history in PDF You can...
ee Conversation categories Conversations are divided into two main categories - Opened and Resolved. The conversations you or someone in your team are working on...
Send a copy of all live chat conversations to your server. This feature is available only in the PRO package. How it works Copy of all...
We introduce our improved chat categories which can help you to keep your chats better organized. Open chats are now divided into subcategories. Subcategories differ...
Adding tags to your live chat conversations allows you to better understand your customers and measure what are the most common questions your visitors have....