Don't have Smartsupp account yet? Sign up for free in just 2 minutes. Smartsupp Dashboard is available in 9 languages. English (United States) Czech (Czech...
Where to find Visitors? In the Visitors tab, you can see all of the people who are currently browsing your website. Warning: You might notice...
This feature is only available in STANDARD and PRO package. How to block a visitor? If they are still on your website, block them...
If you have a multilingual website and several agents on your live chat account, it might happen that each agent will want to have their dashboard in...
If GDPR requires that your website have a cookie policy and corresponding cookie banner to notify visitors of the cookies on your site, you should...
Shortcuts are pre-designed texts that you use repeatedly and send with just one click. They can be for example greetings or answers to the most...
File types allowed in Smartsupp To protect you against potential viruses, harmful software or other dangerous files, Smartsupp allows only certain types of files to...
In case you are trying to log in to the dashboard, and you can only see a blank page, it may be necessary to check...
Why to use the Contact form? In order to always be able to reply to a customer’s message, we recommend using the Contact form in which...