CS-Cart is a popular open-source e-commerce platform that lets you build and manage online stores. This guide shows you how to add the Smartsupp live chat and chatbot widget to your CS-Cart store.
We've broken the guide into the following sections:
Copy the Smartsupp code
Log in to your Smartsupp dashboard and go to Settings > Chatbox > Installation > Insert code. Copy the entire code snippet.
Paste the code into CS-Cart
Log in to your CS-Cart admin panel and go to Design > Layouts. Open the section for adding custom HTML or scripts and paste the Smartsupp code. Save the changes.
Verify the installation
Open your CS-Cart store in a new browser tab and refresh the page. The Smartsupp chat widget should appear in the corner of your site. Log in to your Smartsupp dashboard to start chatting with visitors.
Tip: If the chat widget doesn't show up, clear your browser cache or open your store in an incognito window. Also make sure the code was saved correctly.
Related resources:
Smartsupp installation — full overview of all installation methods.
Why can't I see the chat on my website? — troubleshoot the most common installation issues.
What's next?
Basic chat box settings — customize colors, position, welcome messages, and more.
Chat box status — learn how the chat widget status works and how to control it.
Why can't I see the chat on my website? — troubleshoot the most common installation issues.
Download plugins — explore all available platform integrations.