Installation & Plugins
Learn how to quickly and easily install Smartsupp on your website.


We are no longer developing the plugin for BigCommerce, so for some versions, this plugin may not work at all, or may not work correctly. In these cases, it will be necessary to insert the chat code manually to use Smartsupp.


Smartsupp Live Chat & Chatbots Integration

Don't have Smartsupp account yet? Sign up for free in just 2 minutes.


To chat with visitors and see them on website log in to Smartsupp.


Visitor recording on checkout pages

Visitor recording does not work on checkout pages.


BigCommerce does not allow any scripts during checkout process. Our script will record your entire site except shopping cart.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

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