Connect Smartsupp live chat & chatbots with your website Create account Sign up to Smartsupp first to create your own account. Chat code You will...
After you successfully install Smartsupp chat on your website, the first thing that you would probably want to do is to set up the appearance...
ee Conversation categories Conversations are divided into two main categories - Opened and Resolved. The conversations you or someone in your team are working on...
If you have a multilingual website and several agents on your live chat account, it might happen that each agent will want to have their dashboard in...
Desktop notifications are visual notifications on your screen that alert you to incoming messages from visitors in Smartsupp chat. Desktop notification is shown even if...
Enable notifications in Smartsupp settings To enable sound notifications, just go to the Notifications(1) and enable the Sound notifications(2). Do not forget to save...
Who are agents? Agents are the most important part of every live chat. They are people, who are communicating with visitors on your website. They...
Discover the step-by-step process for creating a Smartsupp account and improve your online customer support experience.