Learn how to set up Smartsupp, a live chat software, on your website to improve customer support and increase sales.
After you successfully install Smartsupp chat on your website, the first thing that you would probably want to do is to set up the appearance...
Learn how to customize and control your conversation settings to enhance your messaging experience.
If you have a multilingual website and several agents on your live chat account, it might happen that each agent will want to have their dashboard in...
Desktop notifications are visual notifications on your screen that alert you to incoming messages from visitors in Smartsupp chat. Desktop notification is shown even if...
Enable notifications in Smartsupp settings To enable sound notifications, just go to the Notifications(1) and enable the Sound notifications(2). Do not forget to save...
Discover how to configure and optimize general settings for your agents to enhance performance and functionality in your workflows.
Discover the step-by-step process for creating a Smartsupp account and improve your online customer support experience.