KVIKYMART is a Czech-Slovak e-commerce platform with a built-in Smartsupp integration. To install Smartsupp on a KVIKYMART store, paste your Smartsupp chat key into the dedicated Smartsupp key field in the KVIKYMART admin — no manual code insertion needed.
This guide is divided into the following sections:
Open the Smartsupp setting in KVIKYMART
Sign in to your KVIKYMART admin and navigate to Settings → Connections → Smartsupp key.
Paste your Smartsupp chat key
Copy your Smartsupp chat key from the Smartsupp dashboard → Settings → Chat box → Chat code. Paste the key into the Smartsupp key field in KVIKYMART and click Save settings.
Verify the installation
Open your KVIKYMART store in a new browser tab and refresh the page. The Smartsupp chat widget should appear in the corner of your store. Then sign in to the Smartsupp dashboard to start chatting with visitors.
Tip: If the chat widget doesn't appear, clear your browser cache or open the store in incognito mode. Make sure you saved the chat key in KVIKYMART. Still nothing? See Why don't I see the chat on my website?
Related resources:
Installing Smartsupp — full overview of all installation methods, including manual code insertion.
Why don't I see the chat on my website? — solutions to the most common installation issues.
What's next?
Basic chat box settings — customize colors, position, welcome messages and more.
Chat box status — learn how the chat widget status works and how to control it.
Why don't I see the chat on my website? — solutions to the most common installation issues.
Download plugins — explore all available platform integrations.

