Content Security Policy (CSP) is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks. These attacks are used for everything from data theft to site defacement to distribution of malware.
If you are using CSP on your website, you will need to add the following rules for Smartsupp live chat to work correctly:
CSP v3 - strict, compatible with Google
Content-Security-Policy: object-src 'none'; script-src 'nonce-{random}' 'strict-dynamic' 'unsafe-inline' https: http:; base-uri 'self'; report-uri https://your-report-collector.example.com/CSP v2
Content-Security-Policy: connect-src: wss://*.smartsupp.com https://*.smartsupp.com https://*.smartsuppchat.com https://*.smartsuppcdn.com font-src: https://*.smartsuppcdn.com media-src: https://*.smartsuppcdn.com img-src: data: https://*.smartsuppcdn.com script-src: 'unsafe-inline' https://*.smartsuppchat.com https://*.smartsuppcdn.com style-src: 'unsafe-inline' https://*.smartsuppcdn.comChangelog 2020-04-17: Added following
connect-src: https://*.smartsuppchat.com https://*.smartsuppcdn.com2020-09-22: Removed following
connect-src: https://smartsupp-widget-161959.c.cdn77.org font-src: https://smartsupp-widget-161959.c.cdn77.org media-src: https://smartsupp-widget-161959.c.cdn77.org img-src: https://smartsupp-widget-161959.c.cdn77.org script-src: https://smartsupp-widget-161959.c.cdn77.org style-src: https://smartsupp-widget-161959.c.cdn77.org