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I have a Free account
If you are using our Free version and you have some questions, you can use our self-service platforms:
our Help center
Smarty AI chatbot available on our website and in the Help Center.
On all of these pages, you can find a lot of useful information about Smartsupp and answers to your questions. If you'll want to contact our Customer Support, it is necessary to purchase one of our packages, since our Customer Support is available only for paid accounts.
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I have a SOLO or PLUS package
If you purchased our SOLO or PLUS package (Legacy: Standard), you can contact our Customer Support in case of any questions. To contact our Customer Support use the chat available in your Smartsupp dashboard. You can also use all the options mentioned above (self-service platforms).
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I have an EXPERT or ULTIMATE package
In case you are our EXPERT customer (Legacy: PRO), you can count on priority support from our Customer Support. To contact our Customer Support use the chat available in the Smartsupp dashboard.
You can also use all the options mentioned above (self-service platforms).
