Frequently Asked Questions: Clarify common customers concerns

How to delete your account?

You will find the option to permanently delete your Smartsupp account in Settings > Account settings (1) > General (2) > Permanently delete your account (3).

Note: If you use Google and Apple to sign in, you can't delete your Smartsupp account. If you want to delete it, please set "default" (username + password) as the authorization method. When deleting the account, you will be asked to enter the default password.



Warning: By deleting your account, all of the data are immediately deleted. This action is irreversible.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

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