You can restrict the display of the live chat only for specific domains in Settings > General(1) > General(2) > Domain whitelist(3)
Smartsupp will only appear on the listed domain. If you leave the field empty, then Smartsupp chat can be added to any domain.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/13961/3439887/1693295402927-domainwhitelist.png)
If you decided to use domain whitelist, please make sure that you’ve entered your domain(s) in a correct way. Do not use capital letters, protocol or path, only domains.
Correct listing:
www.website.com website.com
Incorrect listing (do not use!, will be automatically corrected):
http://www.website.com https://www.website.com www.website.com/example
*.website.com