Installation & Plugins
Learn how to quickly and easily install Smartsupp on your website.

Smartsupp installation

Connect Smartsupp live chat  & chatbots with your website

Create account

Sign up to Smartsupp first to create your own account.

Chat code

You will receive an email with a unique code which is also in Settings > Chat box > Installation > Insert code

var _smartsupp = _smartsupp || {};
_smartsupp.key = 'YOUR_SMARTSUPP_CODE';
window.smartsupp||(function(d) {
	var s,c,o=smartsupp=function(){ o._.push(arguments)};o._=[];


Install chat

Insert the code in your website between tags <head> ... </head>

Note: In case you are using a platform (e.g. Prestashop, WordPress, or other), check out our list of 50+ integrations we prepared for your convenience on platforms that are compatible and where you can install Smartsupp with ease in just a few steps.


Smartsupp can be installed on a specific number of domains according to our pricing. In the Pro and Ultimate packages, you can customize the color of the chat box and other options on each website using our API. You can set different chat box languages on each website using our API also.

Tip: Smartsupp can also run on tablets, iPads, and in our native mobile apps for Android and iPhone. Download our free mobile app, so you can chat with your customers on the go! You can see more information here.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

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