Smartsupp offers official plugins and apps for many popular e-commerce platforms and website builders. If your platform isn't listed, you can always install Smartsupp manually by pasting a code snippet into your website.
We've broken the article into the following sections:
Platforms with official plugins
These platforms have a dedicated Smartsupp plugin or app. Click the platform name for the installation guide, or use the direct link to download the plugin.
OpenCart — Download extension
Joomla — Download extension
Shopware — Download plugin
Tip: Platforms with a linked installation guide (bold name) have a step-by-step tutorial available in our help center.
Platforms with code installation
These platforms don't have a dedicated plugin, but you can easily add Smartsupp by pasting a code snippet into your site's settings. Click the platform name for the step-by-step guide.
Google Tag Manager — Add Smartsupp via a custom HTML tag.
Webnode — Paste the code in your site's header settings.
Jimdo — Paste the code in the Head section of your Jimdo site.
Any other website
If your platform isn't listed above, you can install Smartsupp on any website by adding a short JavaScript code snippet to your site's HTML. This works with custom-built websites, static HTML pages, and any other CMS or platform.
Related resources:
Smartsupp installation — full overview of all installation methods and where to find your code.
What's next?
Smartsupp installation — Full overview of all installation methods.
Basic chat box settings — Customize colors, position, welcome messages, and more.
Why can't I see the chat on my website? — Troubleshoot the most common installation issues.