Smartsupp.com

Discover how Automatic Messages can proactively engage your website visitors based on behavior and conditions to increase interactions and conversions.

Automatic messages

Learn how to set up welcome messages and transfer conversations to live agents in Smartsupp using Mira AI or the classic chatbot.

Welcome message and handover to an agent

Learn what a Chatbot is, how it automates visitor conversations, answers FAQs, and helps streamline customer support on your website.

Chatbot

See how Chatbot Actions let your bot automatically tag conversations and contacts to save time and improve organization.

Chatbot Actions

Find out what messages the Order Status Verification Chatbot displays to customers and how it guides users through checking their order status.

Chatbot that automatically verifies order status - texts:

Learn how to set up Chatbot Conditions to control when, where, and to whom your chatbot appears on your website.

Chatbot conditions

Explore how Chatbot Conversations work, guiding visitors through predefined flows and collecting information for faster support.

Chatbot conversation

Learn how to configure your chatbot to collect contact details while staying fully compliant with GDPR requirements.

How to set up contact collection by a chatbot in compliance with GDPR

See how Chatbot Insights provide analytics on your chatbot’s performance, visitor interactions, and conversation outcomes.

Chatbot insights

Discover how the Order Status Chatbot works specifically with Shoptet stores to automatically show customers their order status.

Chatbot for order status (only for Shoptet)

Learn how to seamlessly transfer a conversation from a chatbot to a live agent with the handover feature for improved customer service.

Chatbot – handover features

Learn how to generate more leads with Smartsupp’s Leadgen Chatbot by automatically collecting visitor contact details directly in chat, without using forms.

Leadgen Chatbot

Customers from all over the world visit your online store? Create multilingual chatbots for them to ensure even better communication and answer all their questions.

Multi-language chatbots

Discover advanced settings for automatic messages in Smartsupp and learn how to precisely target visitors using triggers, conditions, and operators.

Old automatic messages - advanced settings

Find out how to route conversations between multiple chatbots in Smartsupp to create smarter, more personalized chatbot flows.

Routing between chatbots

Learn how to effectively automate communication with your website visitors and customers.

Automate – Chatbot & Automated Messages

Mira AI

Blog

Live chat for PrestaShop

Smartsupp vs. Tidio

LeadGen for B2B

Mira AI - Asistente de Venta

Mira AI - Assistente agli acquisti

Mira AI - Vásárlási asszisztens

Mira AI - Assistant d'achat

Mira AI - Shopping - Assistant

Mira AI – Asystent Zakupów AI

Mira AI – Nákupní asistentka

Live czat dla Shoper

Live-Chat für Shopify

Live chat per PrestaShop

Chat en vivo para PrestaShop

Live chat pro Shoptet

Chat en direct pour PrestaShop

Élő chat Shoprenter számára

Smartsupp vs. Tawk.to

Chatbot de génération de prospects B2B

B2B Lead generáló chatbot

Chatbot zur B2B-Lead-Generierung

Chatbot B2B per la lead generation

Dla obsługi klienta

Pro týmy zákaznické péče

B2B LeadGen chatbot

Live chat

Case studies

Live chat for WordPress

Smartsupp vs. Zendesk

LeadGen for e-commerce

Chat en vivo

Élő chat

Chat en direct

Live-Chat

Termékhírek

Actualites produits

Notizie di prodotto

Produkt News

Actualizaciones de Smartsupp

Nowości produktowe

Případové studie

Live czat dla PrestaShop

Live-Chat für Shopware

Live chat per WordPress

Chat en vivo para WordPress

Live chat pro PrestaShop

Chat en direct pour WordPress

Élő chat Unas Shop számára

Smartsupp vs. Freshdesk

Smartsupp vs. Crisp

Chatbot de génération de prospects B2C

B2C Lead generáló chatbot

Chatbot für E-Commerce

Chatbot B2C per la lead generation

Dla e-commerce

Pro e-commerce

B2C LeadGen chatbot

Product Updates

Live chat for Shopify

For customer care

Czatbot

Súgó

Aide

Aiuto

Hilfe

Ayuda

Pomoc

Produktové novinky

Live czat dla WordPress

Lead Generation

Pricing

PRODUCT

Developer Docs

Affiliate

RESOURCES

Live chat for Shoptet

Live chat for ePages

Other platforms

Mobile SDK

INTEGRATIONS

Smartsupp vs. JivoChat

Smartsupp vs. ManyChat

Smartsupp vs. Drift

ALTERNATIVES

For e-commerce

SOLUTIONS

Home

Log in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.