How can a chatbot make your work even easier and clearer? It can tag the conversation and the contact, so you have less work to do and more time to spend with your customers. Plus, you'll have a complete overview before you even start the conversation. For more information and tweaks, check the tutorial below.

The conversation tagging by chatbot works in a very easy way. You can check it below by yourself.

Click on a chatbot message of your choice then Actions → Add action → Tag conversation as → choose a relevant tag → Publish your chatbot