If you have a multilingual website and several agents on your live chat account, each agent may want their dashboard in the language they support. And if the dashboard ended up in the wrong language by default, you can fix it in a couple of clicks.
We've broken the article into a few sections:
Supported languages
The Smartsupp Dashboard is available in 9 languages:
English (United States)
Czech (Czech Republic)
German (Germany)
Spanish (Spain)
French (France)
Italian (Italy)
Hungarian (Hungary)
Dutch (Netherlands)
Polish (Poland)
Change your dashboard language
The dashboard language is set per agent, so everyone can choose their own. Open your profile settings and pick your preferred language:
What's next?
Profile Settings — manage your personal account settings.
Chat box languages — set the language your visitors see in the chat box.
Why can't I see the dashboard? — fix a blank dashboard.
💡 Need more help? Contact our support team — we're happy to assist!