Skip to main content

Why can't I see the dashboard?

Understand why you can't see your Smartsupp dashboard and find quick solutions.

In case you are trying to log in to the dashboard, and you can only see a blank page, it may be necessary to check your security settings (e.g. Firewall) and whitelist all of our domains (ideally send this list to your IT department):

smartsupp.com

smartsuppchat.com

smartsuppcdn.com

You should find out which domain exactly is causing the issues by opening the Chrome console (you can do that by pressing CTRL+SHIFT+J in Chrome).

Did this answer your question?