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Smartsupp – First Steps

Learn how to get started with Smartsupp, everything from creating an account to handling conversations.

4 articles
Install the Chat Plugin

Learn how to quickly and easily install Smartsupp on your website.

63 articles
Add More Channels – Multichannel Solution

Connect your WhatsApp, Facebook, and email inbox to use Smartsupp as a multichannel solution.

3 articles
Explore AI

Learn how to create an AI shopping assistant, how to train it, add product files, and measure customer satisfaction.

11 articles
Automate – Chatbot & Automated Messages

Learn how to effectively automate communication with your website visitors and customers.

15 articles
Manage Your Agents

Manage and organize your team of agents.

2 articles
Set Up Your Chat Box

Learn how to personalize your chatbox, so that it is perfectly suited to your website.

11 articles
Learn About Conversations

Learn how to manage your conversations, and keep them organized.

6 articles
Dashboard Navigation

Learn how to effectively work with the Dashboard to save you time and resources.

11 articles
FAQ

Frequently Asked Questions: Clarify common customers concerns

9 articles
Smartsupp Features

Learn about other valuable features that will help you improve your business.

4 articles
Measure Results with Google Analytics

Start sending Smartsupp Chat box event to GA4.

3 articles
Stay Online – Mobile Apps

Learn how to support your customers, anytime and anywhere.

7 articles
Stay Up to Date with Notifications

Don't miss a single opportunity to make a sale.

3 articles
Pricing & Packages

Understand your options and learn how to work with our billing.

5 articles
Privacy & Legal Information

We ensure that you are aligned with all legal requirements and obligations.

9 articles
Analyze with Statistics

Learn to evaluate your results, and continuously improve them over time.

1 article
Improve with Tips & Tricks

Check out the best practices how to use Smartsupp features!

2 articles
Smartsupp MCP

Connect Smartsupp to AI assistants like ChatGPT and work with your live chat data using plain-language prompts.

3 articles