Automatic renewal means your subscription is paid automatically at the end of every billing period, monthly or yearly, with the payment method you saved, until you turn it off. You can turn it off anytime in Settings → Billing → Subscription; your plan then stays active until the end of the period you've already paid for.
We've broken the article into a few sections:
What is automatic renewal?
Automatic renewal is a payment system used by many companies for regular payments
(subscriptions). You might encounter it at your gym or when subscribing to VOD platforms like Netflix. Once you input your card or payment method details and confirm them, the automatic payment will start and repeat according to the billing period, as long as you don't turn it off.
It means your bank account will be automatically charged every month/year.
Important
Automatic renewal is a one-time agreement between you and the service provider, which allows the service provider to charge your card without requesting permission each time.
This system helps you not to forget any payment for the subscription; however, when you want to cancel your subscription and close your paid account you must turn it off.
How does it work for Smartsupp?
During the ordering process, you are directly informed about automatic renewal. Once you confirm, your subscription will automatically renew on the exact date, unless you choose to turn it off.
You can read more about automatic renewal in the Billing tutorial or become familiar with our Terms of Service.
What's next?
How to cancel your subscription or downgrade your plan — how to cancel your subscription or switch to a lower plan.
Payment methods — how can I pay? — cards, PayPal and other ways to pay.
Billing — manage your subscription, invoices and billing details.
