You pay online in Settings → Billing by credit or debit card (Visa and Mastercard, American Express on newer accounts) or, on some older accounts, by PayPal, in CZK, EUR, USD or PLN. Apple Pay and Google Pay aren't available, and bank transfer isn't a standard payment method. The invoice is available in Billing right after you pay.

You can pay in CZK, EUR, USD, or PLN. The currency follows your payment card: to pay in a different currency, add a card in that currency in Settings → Billing → Subscription → Customer portal (on older accounts billed through Braintree: Settings → Billing → Subscription → Payment method → Edit). From the next renewal you are charged in the new currency. Card and PayPal payments renew automatically — you can turn auto-renewal off anytime in the Billing section.

Bank (wire) transfer is not available as a standard payment method. In special cases it can be arranged as an exception — for annual subscriptions only, and it always needs approval by our team first. If you can't pay by card, contact our support and we'll look for a solution together.

No — we can't issue invoices or proforma invoices before the payment. The subscription is paid first, and the tax invoice is available immediately afterwards in the Billing section, where you can also edit your billing details and add a note to the invoice.

If you installed Smartsupp through the Shopify App Store, your subscription is billed through Shopify's own payment system and only monthly billing is available.