The Powered by Smartsupp branding is a fixed part of the chat box and cannot be removed or hidden on any plan — including all paid plans.
We've broken the article into a few sections:
Chat box in the iOS app
This also applies on iOS, where the chat box shows an options icon at the top next to the branding. These elements are fixed on every plan and cannot be disabled.
What's next?
Basic chat box settings — set up how your chat box looks and works.
Which package should I choose? — compare plans and find the right one for you.
How can I contact Smartsupp support? — where and how to reach our support team.