Installation & Plugins
Learn how to quickly and easily install Smartsupp on your website.

PrestaShop

Smartsupp Live Chat & Chatbots Integration

Don't have Smartsupp account yet? Sign up for free in just 2 minutes.

 

Smartsupp is fully compatible with PrestaShop 8.0.

 

PrestaShop 1.7

Choose tutorial: PrestaShop 1.7PrestaShop 1.6, PrestaShop 1.5

Download module

Download module 1.7 in .ZIP file.

Upload module

  1. Modules > Upload a module
  2. Upload the .ZIP, it will install automatically. At the end click Configure.

Configure

Now you should see Smartsupp plugin configuration page. If not go to Modules > Installed Modules, search for Smartsupp and click Configure.

Login to Smartsupp account

You can Create free account or Connect existing account.

If all is ok you will see this page.

Refresh cache

  1. Advanced Parameters > Performance and click Refresh icon.
  2. Open home page of your site, refresh web browser and our code will be working.

PrestaShop 1.6

Choose tutorial: PrestaShop 1.7PrestaShop 1.6, PrestaShop 1.5

Download module

Download module 1.6 in .ZIP file.

Upload module

  1. Modules and Services > Add a new module
  2. Upload the .ZIP, it will install automatically and you get message about successful installation.

Install Smartsupp

In Modules and Services search for Smartsupp and click Install.

Configure

Now you should see Smartsupp plugin configuration page. If not go to Modules and Services, search for Smartsupp and click Configure.

Login to Smartsupp account

You can Create free account or Connect existing account.

If all is ok you will see this page.

Refresh cache

  1. Advanced Parameters > Performance and click Refresh icon.
  2. Open home page of your site, refresh web browser and our code will be working.

PrestaShop 1.5

Choose tutorial: PrestaShop 1.7PrestaShop 1.6, PrestaShop 1.5

Smartsupp Live Chat & Chatbots Integration

Don't have Smartsupp account yet? Sign up for free in just 2 minutes.

 

Download module

Download module 1.5 in .ZIP file.

Upload module

Modules > Add a new module > upload module to PrestaShop and install it.

Configure

Go to Modules > search for Smartsupp and click Configure.

Smartsupp settings

In Settings paste your Smartsupp key and Save.

Your code is in Smartsupp - Settings - Chat box - Chat code.

Still confused? Contact us via the chat box in your dashboard and we’ll be happy to get in touch with you. Please note that customer service is included only in paid packages.

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