Smartsupp.com

Understand Smartsupp's domain whitelist for security.

Domain whitelist

Stop spam and bot messages: block visitors and IP addresses, restrict the chat to your domains, and add bot protection to your website.

How to protect your chat from spam and bots

Navigate efficient team collaboration using Smartsupp groups.

Groups

Discover how to manage availability using Smartsupp office hours.

Office hours

Understand Smartsupp's autorun feature for better user engagement.

Smartsupp autorun

Michal Jindra

Learn about other valuable features that will help you improve your business.

Smartsupp Features

Discover how to configure and optimize general settings for your agents to enhance performance and functionality in your workflows.

Agents - general settings

A step-by-step checklist for admins rolling Smartsupp out to a team: inviting operators, groups, routing, office hours, and statistics.

Admin onboarding: your first 30 days with Smartsupp

Learn how to assign conversations to one or more agents in Smartsupp to streamline support and collaboration.

Assign agent

Manage Your Agents

Master Smartsupp's desktop notifications to stay instantly updated with customer interactions.

Desktop notifications

Set up Smartsupp's email notifications to never miss conversations, offline messages or new contacts.

Email notifications for missed conversations, offline messages and new contacts

Optimize your experience with our comprehensive guide to Smartsupp's sound notifications.

Sound notifications

Don't miss a single opportunity to make a sale.

Stay Up to Date with Notifications

Mira AI

Blog

Live chat for PrestaShop

Smartsupp vs. Tidio

LeadGen for B2B

Mira AI - Asistente de Venta

Mira AI - Assistente agli acquisti

Mira AI - Vásárlási asszisztens

Mira AI - Assistant d'achat

Mira AI - Shopping - Assistant

Mira AI – Asystent Zakupów AI

Mira AI – Nákupní asistentka

Live czat dla Shoper

Live-Chat für Shopify

Live chat per PrestaShop

Chat en vivo para PrestaShop

Live chat pro Shoptet

Chat en direct pour PrestaShop

Élő chat Shoprenter számára

Smartsupp vs. Tawk.to

Chatbot de génération de prospects B2B

B2B Lead generáló chatbot

Chatbot zur B2B-Lead-Generierung

Chatbot B2B per la lead generation

Dla obsługi klienta

Pro týmy zákaznické péče

B2B LeadGen chatbot

Livechat voor PrestaShop

LeadGen voor B2B

Live chat

Case studies

Live chat for WordPress

Smartsupp vs. Zendesk

LeadGen for e-commerce

Chat en vivo

Élő chat

Chat en direct

Live-Chat

Termékhírek

Actualites produits

Notizie di prodotto

Produkt News

Actualizaciones de Smartsupp

Nowości produktowe

Případové studie

Live czat dla PrestaShop

Live-Chat für Shopware

Live chat per WordPress

Chat en vivo para WordPress

Live chat pro PrestaShop

Chat en direct pour WordPress

Élő chat Unas Shop számára

Smartsupp vs. Freshdesk

Smartsupp vs. Crisp

Chatbot de génération de prospects B2C

B2C Lead generáló chatbot

Chatbot für E-Commerce

Chatbot B2C per la lead generation

Dla e-commerce

Pro e-commerce

B2C LeadGen chatbot

Gevalstudies

Livechat voor WordPress

LeadGen voor e-commerce

Chatbot

Product Updates

Live chat for Shopify

For customer care

Lead Generation

Pricing

PRODUCT

Developer Docs

Affiliate

RESOURCES

Live chat for Shoptet

Live chat for ePages

Other platforms

Mobile SDK

INTEGRATIONS

Smartsupp vs. JivoChat

Smartsupp vs. ManyChat

Smartsupp vs. Drift

ALTERNATIVES

For e-commerce

SOLUTIONS

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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