Mira AI can answer your visitors' questions about whether a specific product is in stock — pulling real-time availability straight from your product feed. Ask "Is washing machine XX in stock?" and Mira replies with one of three clear statuses.
We've broken the guide into the following sections:
Before you start
Stock availability uses the availability data from your XML product feed. Without a feed, Mira can't answer "is it in stock?" questions.
Heuréka feed: Mira reads the
DELIVERY_DATEtag — 0 = in stock, 1–7 = available within a week, anything else / missing = unavailable.Google Merchant feed: Mira reads the
availabilitytag —in_stock/in stock= in stock;out_of_stock,preorder,backorder, etc. = unavailable.No availability tag? The product defaults to "not immediately available".
Tip: Don't have a product feed yet? See How to export product feeds for step-by-step instructions for the most popular e-commerce platforms.
How stock availability works
Visitors ask a direct product question — for example, "Is washing machine XX in stock?" — and Mira responds with one of three statuses based on the feed data.
Status | When Mira shows it | What the visitor sees |
✅ In stock | Heuréka: | "The product is in stock" |
🕐 Available within a week | Heuréka: | "The product will be available within 1–7 days" |
❌ Unavailable | Heuréka: other value or missing tag | "The product is not immediately available. Please check the website for more details." |
How availability affects recommendations
Availability also plays a role when Mira recommends products. Mira ranks recommendations primarily by how well a product matches the visitor's question. When two products are similarly relevant, she prefers the one that's in stock — but availability works as a soft preference, not a filter: Mira never pushes a clearly less relevant product just because it's in stock, and an out-of-stock product can still be recommended when it's the best match.
Mira also reads product sizes from your feed (the size tag) and can mention them when recommending products. Sizes appear once your feed refreshes.
Current limitations & feedback
Stock availability is still evolving. Here's what it can and can't do today.
Note: Mira can answer direct product-specific questions ("Is the XX washing machine in stock?") but not general queries like "Which washing machines are in stock?" or "Show me everything that's available". This functionality is currently under development.
What's next?
How to export product feeds — set up the feed Mira AI needs to read availability.
Introduction to Mira AI Shopping Assistant — connect Mira AI to your e-shop from scratch.
How to start training Mira AI — fine-tune answers with custom Q&A pairs.
Mira AI Shopping Assistant FAQ — common questions about Mira AI.
💡 Need more help? Contact our support team — we're happy to assist!