You can restrict the display of the live chat only for specific domains in Settings > Security and privacy > Allowed domains
Smartsupp will only appear on the listed domain. If you leave the field empty, then Smartsupp chat can be added to any domain.
We've broken the article into a few sections:
How to enter your domains
If you decided to use domain whitelist, please make sure that you’ve entered your domain(s) in a correct way. Do not use capital letters, protocol or path, only domains.
Correct listing:
www.website.com website.com *.website.com
Incorrect listing (do not use!, will be automatically corrected):
http://www.website.com https://www.website.com www.website.com/example
What's next?
Security at Smartsupp — how we protect your account and data.
Why can’t I see the chat on my website? — what to check when the chat box doesn't show on your site.
How to protect your chat from spam and bots — block spam, bots and unwanted visitors.