Skip to main content

How can I contact Smartsupp support?

Learn how to easily contact Smartsupp support for assistance with any questions or issues you may have regarding their services.

Updated over 2 months ago

I have a Free account

If you are using our Free version and you have some questions, you can use our self-service platforms:

On all of these pages, you can find a lot of useful information about Smartsupp and answers to your questions. If you'll want to contact our Customer Support, it is necessary to purchase one of our packages, since our Customer Support is available only for paid accounts.

I have a Standard package

If you purchased our Standard package, you can contact our Customer Support in case of any questions. To contact our Customer Support use the chat available in your Smartsupp dashboard. You can also use all the options mentioned above (self-service platforms).

I have a Pro or Ultimate package

In case you are our Pro customer, you can count on priority support from our Customer Support. To contact our Customer Support use the chat available in the Smartsupp dashboard.

You can also use all the options mentioned above (self-service platforms).

Did this answer your question?