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Getting started

Learn how to get started with Smartsupp, everything from creating an account to handling conversations.

3 articles
Installation & Plugins

Learn how to quickly and easily install Smartsupp on your website.

63 articles
Multichannel

Connect your WhatsApp, Facebook, and email inbox to use Smartsupp as a multichannel solution.

3 articles
AI

Learn how to create an AI shopping assistant, how to train it, add product files, and measure customer satisfaction.

9 articles
Chatbots & automations

Learn how to effectively automate communication with your website visitors and customers.

14 articles
Agents

Manage and organize your team of agents.

2 articles
Chat box

Learn how to personalize your chatbox, so that it is perfectly suited to your website.

8 articles
Conversations

Learn how to manage your conversations, and keep them organized.

5 articles
Dashboard

Learn how to effectively work with the Dashboard to save you time and resources.

11 articles
FAQ

Frequently Asked Questions: Clarify common customers concerns

9 articles
Features

Learn about other valuable features that will help you improve your business.

4 articles
Google Analytics

Start sending Smartsupp Chat box event to GA4.

3 articles
Mobile apps

Learn how to support your customers, anytime and anywhere.

6 articles
Notifications

Don't miss a single opportunity to make a sale.

3 articles
Price & Packages

Understand your options and learn how to work with our billing.

3 articles
Privacy & Legal

We ensure that you are aligned with all legal requirements and obligations.

9 articles
Statistics

Learn to evaluate your results, and continuously improve them over time.

1 article
Tips & tricks

Check out the best practices how to use Smartsupp features!

2 articles