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Basic chat box settings

Learn how to customize your Smartsupp chat box appearance and key settings to match your website and improve visitor engagement.

Updated this week

After you successfully install Smartsupp chat on your website, the first thing that you would probably want to do is to set up the appearance and functionality of the chat box.

You will find the chat box options in Settings → Chat box

Note: It is possible to change the position of the chat box via API with the EXPERT package (Legacy: PRO).

In chat box appearance settings you can change the color gradient (1) of the chat box as well as the chat box position (2), general texts (3), and theme (4), so it fits your website!

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